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Riveredge Resort

Resort
17 Holland Street, Alexandria Bay (NY), New York 13607, USMap
8.4/10
Very Good
1,000 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jul 13, Mon
check-out
Jul 14, Tue
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Pool
Free Wifi
Air conditioning

Location

17 Holland Street, Alexandria Bay (NY), New York 13607, USView in Google Maps
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Stay information

Enjoy recreational amenities such as an indoor pool and a fitness center. This resort also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.. Featured amenities include express check-out, a 24-hour front desk, and a safe deposit box at the front desk. Planning an event in Alexandria Bay? This resort has 10000 square feet (929 square meters) of space consisting of conference space and 2 meeting rooms..

Things to know

Check-in16:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

The following facilities are closed seasonally each year. They will be closed from October 18 to May 15:Dining venue(s) The following facilities are closed on Christmas Eve and Christmas Day:Bar/loungeDining venue(s)Fitness facilities. Optional fees: Fee for cooked-to-order breakfast: approximately USD 10 to 18 per personPet fee: USD 25 per pet, per dayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 4:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

Only registered guests are allowed in the guestrooms

Reviews

8.4/10
Very Good
1,000 reviews
C
Chris
1 month ago on Hotels.com
hotels.com
8/10
Yes
R
Rob
2 months ago on Hotels.com
hotels.com
8/10
The restaurant/bar was great. The food was really wonderful. I like the retro room. The outdoor patio outside of each room was very nice too. I did not like the towels with holes in them or the ripped carpet near the ice machine on the second floor. Also it’s nice to have a makeup removing towel. The one we had in our room has seen better days. The coffee pot in room 226 does not properly turn on. It’s almost shorting out. I also didn’t realize it doesn’t automatically shut off. The shower head water flow was a little rough too. Even after we tried to adjust it. The grab and go breakfast was actually not too bad. The big complaint I have about that is no microwave in our room. We didn’t eat all of our sandwich and saved half. No way to warm it up for later We spent a weekend that our checkout fell on Mother’s Day. The grab and go breakfast was not available “until Mother’s Day brunch is served”. We weren’t planning to stay for Mother’s Day brunch. So we didn’t get any breakfast because the hospitality agent said, “I’m just doing what I’m told to do” when we asked why they can’t open the grab and go for guests who are leaving early. Very poor customer care in our book. No coffee either. We drank our coffee on the first day. No room service = no replacement of used refreshments. Great location. Within walking distance of everything we wanted to see and do.
R
Ruth Katherine
2 months ago on Hotels.com
hotels.com
6/10
The bedding and bathroom were fine. Both the chair and hassock in the room were mended with duct tape as well as the carpet outside the elevator on the 3rd floor. When I woke early to wanted to use the Internet the WiFi was terribly slow. The solution was to have someone reset the router ..... well, I just dealt with it until the morning (8am) when someone must have done that because WiFi was much faster for the balance of our stay.

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